CoPQ Review Queue
4 tickets · October 2026
Showing tickets dated October 2026 based on the ticket date from the imported spreadsheet. This is the current month.Escalated tickets are highlighted in purple.
| Date | Ticket # | Customer / Order | What Happened | Type | Sub-Category | Level | Repeat | Std. Value | Final Impact | Fin. Validated | Root Cause | Owner | Status | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2026-10-01 | 513 | 513 | EMPI210 - BOX QUANTITY COMPLAINT | Customer Escalation | (CX) - Customer Service Complaint | Low | Unknown | $250 | $750 | — | — | — | Open | |
| 2026-10-01 | 512 | 512 | MTPD100 - DOUBLE SHIPPING CHARGE | Pricing Correction | (CX) - Order Entry Error | Low | Unknown | $100 | $300 | — | — | — | Closed | |
| 2026-10-01 | 515 | 515 | Fw: Documentation question | Write-Off | (Ops) - Shipping Company Error | Low | Unknown | Actual required | $150 | Yes | — | — | Open | |
| 2026-10-01 | 514 | 514 | ALLI150 - DOUBLE BILL | Pricing Correction | (CX) - Order Entry Error | Low | Unknown | $100 | $175 | — | — | — | Closed |