Monthly Report Archive
CoPQ Report
October 2026
Fasteners Direct
Cost of Poor Quality
Generated October 7, 2026
Standard impact values are used to estimate the business impact of avoidable friction. These values support trend visibility, prioritization, and preventive action without requiring a full cost breakdown for every event. Actual costs may be entered when known or validated by Finance when the impact is material.
Executive Summary
This report summarizes the Cost of Poor Quality (CoPQ) performance for October 2026. A total of 4 friction events were logged during this period, resulting in an estimated quality cost of $1,375.
The CoPQ % for this month is 2.98% against a target of <1.5%. Performance has exceeded the target threshold and warrants leadership review.
KPI Summary
CoPQ %
2.98%
Target <1.5%
CoPQ Dollar Impact
$1,375
Monthly Revenue
$46,116.76
Friction Events
4
Repeat Events
0
High / Critical
0
Requiring Action
0
Finance Validated
1 events
Pending Review
0
CoPQ Trend — Last 6 Months
| Month | Events | CoPQ Cost | CoPQ % | Target | Status |
|---|---|---|---|---|---|
| May 2026 | 0 | — | 0.00% | <1.5% | ✓ On Target |
| June 2026 | 0 | — | 0.00% | <1.5% | ✓ On Target |
| July 2026 | 42 | $5,310 | 0.28% | <1.5% | ✓ On Target |
| August 2026 | 36 | $6,181 | 0.44% | <1.5% | ✓ On Target |
| September 2026 | 22 | $5,125 | 0.23% | <1.5% | ✓ On Target |
| October 2026 | 4 | $1,375 | 2.98% | <1.5% | ✗ Over Target |
Impact Type Breakdown
| Impact Type | Sub-Category | Events | CoPQ Cost | % of Month |
|---|---|---|---|---|
| Pricing Correction | (CX) - Order Entry Error | 2 | $475 | 50% |
| Write-Off | (Ops) - Shipping Company Error | 1 | $150 | 25% |
| Customer Escalation | (CX) - Customer Service Complaint | 1 | $750 | 25% |
Top Repeat Friction Categories
No repeat friction events logged this month.
Corrective & Preventive Action Focus
No items requiring corrective action this month.
Prepared By
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Reviewed By
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